What we do

  • We help Small and Medium Businesses with expanding workloads and variable costs to focus on their business
  • We build, operate, and manage our clients’ Virtual Back Office Organization
  • We engage skilled resources in consultation with our clients to help optimize their own resources
  • We work as a virtual extension of our clients’ teams
  • We empower small and medium businesses to accelerate growth of business, profitably!

Get the best out of your team.
Empower them to focus on business growth and delighting customers.
Contact us for a consultation session to learn about our Free Trial offer.

Contact Us

Services

Digital Marketing

We work closely with our clients to understand their business goals and customer profiles. We design an effective digital marketing campaign that delivers optimal results within the approved marketing budget. We constantly deliver insights and analysis that helps make continuous improvements. Our digital marketing campaigns for small businesses start with taking small steps and scale as we demonstrate ROI. Based on the needs of our clients, our marketing campaigns involve a mix of:

  • Pay-Per-Click Management
  • Search Engine Optimization
  • Social Media Marketing
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Back Office Administration

Managing back office operations is critical to ensure the front office is empowered to meet customer expectations. We engage skilled resources for variety of back office operations based on our clients’ industry, business and needs. We work with several industries including ecommerce, financial services, architecture, and our services include:

  • Data Management/Product Listings
  • Transaction Processing
  • Customized Back Office Services

Customer Support

Small businesses are often challenged with providing, fast, efficient and round the clock support to its growing customer demands. We work closely with our clients to analyze existing systems, processes, and key bottle-necks/challenges/requirements. We identify processes that can be managed by our virtual team such as peak hour additional support, off business hours support, back logs for emails, etc. We start with a small pilot to demonstrate our capabilities and quality and scale as per clients’ satisfaction and requirements. Our services include:

  • Email Support
  • Chat Support
  • Voice Support

Approach

With over 15 years of experience working with small and medium businesses in the US, we understand the key challenges small businesses face in operations, especially with growth opportunities. Virtual Ops is founded to help small businesses overcome these effectively.

We believe people do business with people they trust and like. Our approach to business is simple – we leverage our wide experience and past success and provide free consulting to small businesses on optimizing operations. We design simple solutions that start with baby steps and do not disrupt client business. We execute small pilots, several times free pilots, and demonstrate ROI that build trust and confidence to scale operations. We are nimble, flexible, competitive and are willing to grow as our clients grow.

Contact Us


Virtual Ops, LLP

US
381, Park Ave South
#1530, New York,
NY 10016.

+1 212-931-0185

India
B-302, Titanium City Center
100 Feet Road, Satellite,
Ahmedabad – 380015.

+91 909-900-2391